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My rating
8.0
out of 10. My opinion, not a benchmark.
Verdict
Good for answering the same questions again and again, as long as you feed it good content.
What it is for
Use it to answer common visitor questions from your own pages and docs, so people get an instant answer and you get fewer repeat emails.
At a glance
Pros and cons.
Pros
Learns from your own pages and documents
Adds to a website as a chat widget
Takes the repeat questions off your inbox
Cons
Answers are only as good as the content you give it
Test its answers before customers see them
Pricing
Same lane